No home is the same, each having its own unique character. Why should your windows & doors be any different?
Our windows & doors are made bespoke to suit your exact needs.
Frequently Asked Questions (Q&A)
Q1
What are your main products and manufacturing advantages?
Our primary products include Aluminium Doors & Windows, Aluminium Louvres, Handrails, Sensor Doors, and Spring Doors. With over 15 years of expert manufacturing experience, our products comply with Australian Standards (AS2047) and USA standards, utilizing top-quality commercial systems and premium German & Australian hardware at reasonable prices.
Q2
Are customized sizes, colors, and finishes available?
Yes, all our windows and doors are built based on custom dimensions, designs, and colors. Standard powder-coating frame finishes include Frost Black, Silver Grey, and other custom RAL colors, alongside anodized and electrophoretic treatments.
Q3
Do the windows and doors come fully assembled with glass installed?
Yes, our products arrive complete with glass, frames, sashes, and hardware fully assembled. You can directly install them into your wall openings upon arrival without needing to glaze on-site. Glass complies with Australian Standard AS2208.
Q4
What is the typical delivery timeframe, MOQ, and payment terms?
Delivery takes between 28 and 45 days after deposit and shop drawing confirmation. Payment terms are 30%-40% deposit with the balance paid before shipment following inspection. Orders under USD 30K may incur standard color adjustment and packaging fees. Sample lead time is 5-7 working days.
Q5
What warranty is provided, and how are issues handled?
We provide a 10-year quality warranty covering frame color durability (anti-fading and anti-peeling) and proper hardware operation (including 10 years for German hardware). If a quality issue occurs, replacement parts are dispatched immediately via international courier.
OptiDoors
